Flight Simulator 2020: First Impressions

I've been a fan of Microsoft Flight Simulator (MSFS) since it was first introduced. (Or even earlier if you count SubLogic Flight Simulator that preceded it.) I have owned every version of MSFS, and I usually rushed out to buy each version when it hit the stores.

flight-simulator-box-shots-mosaic

I would have to say, though, that my favorite version had been Flight Simulator X (FSX), which was released in 2006 - the levels of detail and realism were amazing. Unfortunately, FSX was the final version of MSFS. Microsoft chose to unceremoniously kill off MSFS in 2009, and like every other MSFS fanboy, I was quite upset to see it fade into the sunset. There were a few failed attempts to breathe life into the franchise via Microsoft's Flight and Steam's rerelease of Flight Simulator for their gaming platform, but each offering fell far short of the goal.

fsx-box

Needless to say, I was thrilled when I heard the news that Microsoft was reviving the series with Flight Simulator 2020, which promised unbelievable video quality and unparalleled realism. As I had done with every previous version of MSFS, I bought FS2020 on the day of its release and installed it immediately. As soon as the installation was done, I launched the application to see - nothing. MSFS displayed a message to inform me that my GeForce 9800 GTX video card was not powerful enough to run FS2020.

This was disappointing, to say the least, but I wasn't too worried - because I had already purchased an NVIDIA GeForce GTX 1070 video adapter for my computer. However, I had too many tasks competing for my limited time, so I had to delay the installation of my new video card. That being said - today was the day! I powered down my system, swapped out the old video card for the new card, and rebooted. As soon as the operating system was up and running, I launched FS2020 and was excited to see - nothing. Well, not exactly nothing; what I saw were two error messages:

msfs2020-connection-lost-please-ensure-you-have-an-internet-connection
Connection Lost - Please ensure you have an active internet
connection, and check the forums for additional information.

-and-

msfs2020-access-to-the-content-servers-is-unavailable
Access to the content servers is currently unavailable. Please
ensure you have an active internet connection, and try again later.
Please visit https://flightsimulator.zendesk.com/ for additional information.

Unfortunately, those error messages sent me into an endless loop that always resulted in my seeing these same messages again and again; and since there was no other way to exit the application, I had to hard kill FS2020 using the Windows Task Manager. I followed the advice from the error messages and I checked the forums, where I found the following two threads that described my exact situation:

I tried everything that was suggested in both of those threads (as well as suggestions from several other forum threads and blog posts), but so far - no luck. I still have yet to see anything from MSFS2020, but I'll keep looking.

Annoyed

With that in mind, here are my first impressions of Microsoft Flight Simulator 2020:

  • Game Experience = I have no idea. I have yet to see the actual game.
  • Installation Experience = terrible. The minimum requirements are excessive, and when an end user can't get a game to run as soon as they're done installing it, that's a catastrophic failure for which the game designer is solely responsible.
  • Troubleshooting Experience = terrible. End users are pretty much on their own when something fails. Microsoft's single troubleshooting recommendation is for users to check the forums, which is way below par for a major software product from a major software company.

On a related side note, I installed MSFS2020 using the Microsoft Store application for Windows 10. That app is relatively easy to use, but it could be a lot better in my opinion; I often find myself highly annoyed at how difficult it is to find apps that I know have been released and install them.

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